Our Policies

Our Policies

We are committed to transparency and ethical practice. On this page, you’ll find important documents that outline our operational policies and legal commitments. Please click on the links below to view each policy in detail:

  • Equality and Diversity Policy: This policy applies to all staff, customers, volunteers, and partners and ensures that the principles of equality and diversity are upheld.
  • Information Policy: Encompasses all security aspects surrounding confidential company information and stored personal data.
  • External Communications Policy: This policy is relevant to all PR Agency One Limited employees, contractors, and business activities.
  • Quality and Procedures Policy: Committed to exceeding industry standards through consistent and rigorous practices.
  • AI Policy: Provides guidelines for using generative AI tools in public relations campaigns.
  • Business Continuity Policy: Focuses on safeguarding operations and ensuring resilience through comprehensive planning.
  • Privacy Policy: Governs the collection and use of data related to your interactions with our website.
  • Data Protection Policy for GDPR: Ensures data is processed fairly, lawfully, and transparently, adhering to GDPR requirements.
  • Ethics Policy: This policy includes anti-slavery and human trafficking statements, reinforcing ethical standards across all operations.
  • Workplace and Environmental Sustainability Policy: This policy integrates environmental considerations into decision-making processes following UK and EC legislation.
  • Complaints Procedure: Our commitment to handling concerns with fairness and promptness, ensuring that our dedication to excellence and client satisfaction remains unwavering.
  • Modern Slavery Act Transparency Statement: Read our efforts to combat modern slavery and human trafficking.

If you have any questions about our policies, please contact us.

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