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	<title>PR Agency One &#187; Facebook</title>
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		<title>Facebook Connect in 140 Slides</title>
		<link>http://www.pragencyone.co.uk/blog/facebook/facebook-connect-140-slides/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=facebook-connect-140-slides</link>
		<comments>http://www.pragencyone.co.uk/blog/facebook/facebook-connect-140-slides/#comments</comments>
		<pubDate>Sat, 23 Oct 2010 11:33:59 +0000</pubDate>
		<dc:creator>James Crawford</dc:creator>
				<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Facebook Connect]]></category>

		<guid isPermaLink="false">http://www.jamescrawford.org.uk/?p=1040</guid>
		<description><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.pragencyone.co.uk/blog/facebook/facebook-connect-140-slides/' addthis:title='Facebook Connect in 140 Slides '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_button_google_plusone" g:plusone:size="medium"></a><a class="addthis_counter addthis_pill_style"></a></div>This presentation includes some great insight on Facebook Connect. It&#8217;s solid gold. Facebook Connect in 3 Hours View more presentations from Ryan Merket.<div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.pragencyone.co.uk/blog/facebook/facebook-connect-140-slides/' addthis:title='Facebook Connect in 140 Slides ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
			<content:encoded><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.pragencyone.co.uk/blog/facebook/facebook-connect-140-slides/' addthis:title='Facebook Connect in 140 Slides '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_button_google_plusone" g:plusone:size="medium"></a><a class="addthis_counter addthis_pill_style"></a></div><p>This presentation includes some great insight on Facebook Connect.  It&#8217;s solid gold.</p>
<div style="width:425px" id="__ss_3277718"><strong style="display:block;margin:12px 0 4px"><a href="http://www.slideshare.net/ryanmerket/facebook-connect-in-3-hours" title="Facebook Connect in 3 Hours">Facebook Connect in 3 Hours</a></strong><object id="__sse3277718" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=facebookconnect-merket-fowa-100225133522-phpapp01&#038;stripped_title=facebook-connect-in-3-hours&#038;userName=ryanmerket" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed name="__sse3277718" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=facebookconnect-merket-fowa-100225133522-phpapp01&#038;stripped_title=facebook-connect-in-3-hours&#038;userName=ryanmerket" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object>
<div style="padding:5px 0 12px">View more <a href="http://www.slideshare.net/">presentations</a> from <a href="http://www.slideshare.net/ryanmerket">Ryan Merket</a>.</div>
</div>
<div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.pragencyone.co.uk/blog/facebook/facebook-connect-140-slides/' addthis:title='Facebook Connect in 140 Slides ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></content:encoded>
			<wfw:commentRss>http://www.pragencyone.co.uk/blog/facebook/facebook-connect-140-slides/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>The problem with Facebook Groups</title>
		<link>http://www.pragencyone.co.uk/blog/facebook/problem-facebook-groups/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=problem-facebook-groups</link>
		<comments>http://www.pragencyone.co.uk/blog/facebook/problem-facebook-groups/#comments</comments>
		<pubDate>Fri, 22 Oct 2010 19:26:55 +0000</pubDate>
		<dc:creator>James Crawford</dc:creator>
				<category><![CDATA[Facebook]]></category>

		<guid isPermaLink="false">http://www.jamescrawford.org.uk/?p=1037</guid>
		<description><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.pragencyone.co.uk/blog/facebook/problem-facebook-groups/' addthis:title='The problem with Facebook Groups '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_button_google_plusone" g:plusone:size="medium"></a><a class="addthis_counter addthis_pill_style"></a></div>This is an interesting presentation looking at an inherent problem with Facebook Groups. I&#8217;d be interested in hearing the views of PR professionals, e.g. do you agree that this is a problem?. Facebook New Groups View more presentations from Jean &#8230; <a href="http://www.pragencyone.co.uk/blog/facebook/problem-facebook-groups/">Continue reading <span class="meta-nav">&#8594;</span></a><div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.pragencyone.co.uk/blog/facebook/problem-facebook-groups/' addthis:title='The problem with Facebook Groups ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
			<content:encoded><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.pragencyone.co.uk/blog/facebook/problem-facebook-groups/' addthis:title='The problem with Facebook Groups '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_button_google_plusone" g:plusone:size="medium"></a><a class="addthis_counter addthis_pill_style"></a></div><p>This is an interesting presentation looking at an inherent problem with Facebook Groups.  I&#8217;d be interested in hearing the views of PR professionals, e.g. do you agree that this is a problem?.</p>
<div style="width:425px" id="__ss_5505522"><strong style="display:block;margin:12px 0 4px"><a href="http://www.slideshare.net/jdobey/facebook-new-groups-or-how-to-make-the-world" title="Facebook New Groups">Facebook New Groups</a></strong><object id="__sse5505522" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=newgroups-101020114924-phpapp02&#038;stripped_title=facebook-new-groups-or-how-to-make-the-world&#038;userName=jdobey" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed name="__sse5505522" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=newgroups-101020114924-phpapp02&#038;stripped_title=facebook-new-groups-or-how-to-make-the-world&#038;userName=jdobey" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object>
<div style="padding:5px 0 12px">View more presentations from <a href="http://www.slideshare.net/jdobey">Jean Dobey</a>.</div>
</div>
<div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.pragencyone.co.uk/blog/facebook/problem-facebook-groups/' addthis:title='The problem with Facebook Groups ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></content:encoded>
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		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>7 Scientific Ways to Promote Sharing on Facebook</title>
		<link>http://www.pragencyone.co.uk/blog/facebook/7-scientific-ways-to-promote-sharing-on-facebook/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=7-scientific-ways-to-promote-sharing-on-facebook</link>
		<comments>http://www.pragencyone.co.uk/blog/facebook/7-scientific-ways-to-promote-sharing-on-facebook/#comments</comments>
		<pubDate>Mon, 10 May 2010 15:59:11 +0000</pubDate>
		<dc:creator>James Crawford</dc:creator>
				<category><![CDATA[Facebook]]></category>
		<category><![CDATA[pr]]></category>

		<guid isPermaLink="false">http://www.jamescrawford.org.uk/7-scientific-ways-to-promote-sharing-on-facebook/facebook</guid>
		<description><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.pragencyone.co.uk/blog/facebook/7-scientific-ways-to-promote-sharing-on-facebook/' addthis:title='7 Scientific Ways to Promote Sharing on Facebook '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_button_google_plusone" g:plusone:size="medium"></a><a class="addthis_counter addthis_pill_style"></a></div>Who would have thought that sharing on Facebook increases when titles have numbers in them? The rest of this post from Brian Solis is interesting too. Have a read. via briansolis.com Posted via web from jamescrawford&#8217;s posterous<div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.pragencyone.co.uk/blog/facebook/7-scientific-ways-to-promote-sharing-on-facebook/' addthis:title='7 Scientific Ways to Promote Sharing on Facebook ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
			<content:encoded><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.pragencyone.co.uk/blog/facebook/7-scientific-ways-to-promote-sharing-on-facebook/' addthis:title='7 Scientific Ways to Promote Sharing on Facebook '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_button_google_plusone" g:plusone:size="medium"></a><a class="addthis_counter addthis_pill_style"></a></div><div class='posterous_autopost'>
<div class="posterous_bookmarklet_entry"> Who would have thought that sharing on Facebook increases when titles have numbers in them?  The rest of this post from Brian Solis is interesting too.  Have a read.      <a href='http://posterous.com/getfile/files.posterous.com/jamescrawford/oqFcaJhuxnmEztBeoiHjwbfIkEwzetbtyjFqubafCcBrxChdhhzukCskymFE/media_httpdanzarrella_BAwpa.gif.scaled1000.gif'><img src="http://posterous.com/getfile/files.posterous.com/jamescrawford/oqFcaJhuxnmEztBeoiHjwbfIkEwzetbtyjFqubafCcBrxChdhhzukCskymFE/media_httpdanzarrella_BAwpa.gif.scaled500.gif" width="500" height="387"/></a>
<div class="posterous_quote_citation">via <a href="http://www.briansolis.com/2010/05/facebook-sharing-driven-by-simplicity/">briansolis.com</a></div>
</p>
</div>
<p style="font-size: 10px;">  <a href="http://posterous.com">Posted via web</a>   from <a href="http://jamescrawford.posterous.com/7-scientific-ways-to-promote-sharing-on-faceb">jamescrawford&#8217;s posterous</a>  </p>
</p></div>
<div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.pragencyone.co.uk/blog/facebook/7-scientific-ways-to-promote-sharing-on-facebook/' addthis:title='7 Scientific Ways to Promote Sharing on Facebook ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></content:encoded>
			<wfw:commentRss>http://www.pragencyone.co.uk/blog/facebook/7-scientific-ways-to-promote-sharing-on-facebook/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Facebook and News – is it that Important?</title>
		<link>http://www.pragencyone.co.uk/blog/facebook/facebook-and-news-%e2%80%93-is-it-that-important/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=facebook-and-news-%25e2%2580%2593-is-it-that-important</link>
		<comments>http://www.pragencyone.co.uk/blog/facebook/facebook-and-news-%e2%80%93-is-it-that-important/#comments</comments>
		<pubDate>Thu, 25 Feb 2010 22:28:59 +0000</pubDate>
		<dc:creator>James Crawford</dc:creator>
				<category><![CDATA[Facebook]]></category>
		<category><![CDATA[google+]]></category>
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.jamescrawford.org.uk/?p=668</guid>
		<description><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.pragencyone.co.uk/blog/facebook/facebook-and-news-%e2%80%93-is-it-that-important/' addthis:title='Facebook and News – is it that Important? '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_button_google_plusone" g:plusone:size="medium"></a><a class="addthis_counter addthis_pill_style"></a></div>An interesting debate is rumbling about Facebook and its role in news. Some voices are evangelical about the social network, while others doubt why news organisations are putting Facebook at the heart of their digital strategy. Earlier this week, Techcrunch &#8230; <a href="http://www.pragencyone.co.uk/blog/facebook/facebook-and-news-%e2%80%93-is-it-that-important/">Continue reading <span class="meta-nav">&#8594;</span></a><div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.pragencyone.co.uk/blog/facebook/facebook-and-news-%e2%80%93-is-it-that-important/' addthis:title='Facebook and News – is it that Important? ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
			<content:encoded><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.pragencyone.co.uk/blog/facebook/facebook-and-news-%e2%80%93-is-it-that-important/' addthis:title='Facebook and News – is it that Important? '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_button_google_plusone" g:plusone:size="medium"></a><a class="addthis_counter addthis_pill_style"></a></div><p>An interesting debate is rumbling about Facebook and its role in news.  Some voices are evangelical about the social network, while others doubt why news organisations are putting Facebook at the heart of their digital strategy.</p>
<p>Earlier this week, Techcrunch recently criticised US news agency Associated Press (AP) for diverting Twitter users to their Facebook page.  The blog couldn’t comprehend why <a href="http://techcrunch.com/2010/02/20/the-ap-twitter-facebook/">AP would want to drive traffic to Facebook</a> and not to their home page.   </p>
<p>Of course, you need to understand this story in the context of <a href="http://techcrunch.com/2008/06/16/heres-our-new-policy-on-ap-stories-theyre-banned/">TechCrunch’s on going dispute with AP</a>.  The two parties are not the best of friends. </p>
<p>To the common onlooker, diverting their users to Facebook and not your home page, does seem a little odd.  On the other hand, one of the world’s foremost authorities on Social media, <a href="http://www.steverubel.com/">Steve Rubel</a>, thinks that Facebook could soon “swallow the internet!”  There is data to show that Facebook is now the number one source of news on the internet, greater than Google News.   </p>
<div id="attachment_669" class="wp-caption aligncenter" style="width: 510px"><a href="http://www.jamescrawford.org.uk/wp-content/uploads/2010/02/facebook-news-websites.png"><img src="http://www.jamescrawford.org.uk/wp-content/uploads/2010/02/facebook-news-websites.png" alt="" title="facebook-news-websites" width="500" height="400" class="size-full wp-image-669" /></a><p class="wp-caption-text">Facebook news traffic</p></div>
<p>He sees a day when there could be a “siteless” internet and thinks AP’s move is ‘visionary.’ </p>
<p>In the short term, it is the role of the Public Relations professional to decide how best to integrate social media, such as Facebook into PR campaigns.  While Facebook is a great tool for brands, using it to make news sharable can be seen as more difficult than using Twitter, <a href="http://digg.com">Digg</a>, <a href="http://www.Reddit.com">Reddit</a> or other such sites.</p>
<p>However, in the future as more and more realtime services are integrated into Facebook, the changes Steve Rubel talks about could become a reality.</p>
<p>Or, of course, a new unexpected technology might come along and change things again!  Nothing in the world of web 2.0 happens as expected.  However, it is worth keeping an eye on Facebook – it is not just a place to update your friends on what you had for lunch.</p>
<p>Interesting further reading:</p>
<p>You can create your own <a href="http://blog.facebook.com/blog.php?post=276507062130">personal news channel</a> in Facebook.  I still prefer Twitter, but it is possible and people are using it </p>
<p>Slowly and surely Facebook is adding to its news functionality, such as this <a href="http://www.steverubel.com/photo-facebook-search-social-news-search">social search tool</a></p>
<p>How else is Facebook spreading news?  <a href="http://www.dailyperfect.com/">The Daily Perfect</a> is a classic example.  </p>
<div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.pragencyone.co.uk/blog/facebook/facebook-and-news-%e2%80%93-is-it-that-important/' addthis:title='Facebook and News – is it that Important? ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></content:encoded>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>Brandon Block Anti-Drugs Message is a Win for Public Health Communications</title>
		<link>http://www.pragencyone.co.uk/blog/online/brandon-block-anti-drugs-message-is-a-win-for-public-health-communications/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=brandon-block-anti-drugs-message-is-a-win-for-public-health-communications</link>
		<comments>http://www.pragencyone.co.uk/blog/online/brandon-block-anti-drugs-message-is-a-win-for-public-health-communications/#comments</comments>
		<pubDate>Mon, 21 Dec 2009 09:06:51 +0000</pubDate>
		<dc:creator>James Crawford</dc:creator>
				<category><![CDATA[Online]]></category>
		<category><![CDATA[Brandon Block]]></category>
		<category><![CDATA[Cocaine]]></category>
		<category><![CDATA[Drugs]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Health]]></category>
		<category><![CDATA[Pablo]]></category>
		<category><![CDATA[Public health]]></category>
		<category><![CDATA[Social Media]]></category>

		<guid isPermaLink="false">http://www.jamescrawford.org.uk/?p=469</guid>
		<description><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.pragencyone.co.uk/blog/online/brandon-block-anti-drugs-message-is-a-win-for-public-health-communications/' addthis:title='Brandon Block Anti-Drugs Message is a Win for Public Health Communications '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_button_google_plusone" g:plusone:size="medium"></a><a class="addthis_counter addthis_pill_style"></a></div>On the day that actress Brittany Murphy died from what reports suggest to be drug abuse, the DJ Brandon Block is fronting a new Government anti-drugs campaign. The results, I feel, are exceptional and you can watch it here. Everyone &#8230; <a href="http://www.pragencyone.co.uk/blog/online/brandon-block-anti-drugs-message-is-a-win-for-public-health-communications/">Continue reading <span class="meta-nav">&#8594;</span></a><div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.pragencyone.co.uk/blog/online/brandon-block-anti-drugs-message-is-a-win-for-public-health-communications/' addthis:title='Brandon Block Anti-Drugs Message is a Win for Public Health Communications ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
			<content:encoded><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.pragencyone.co.uk/blog/online/brandon-block-anti-drugs-message-is-a-win-for-public-health-communications/' addthis:title='Brandon Block Anti-Drugs Message is a Win for Public Health Communications '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_button_google_plusone" g:plusone:size="medium"></a><a class="addthis_counter addthis_pill_style"></a></div><p>On the day that actress Brittany Murphy died from what reports suggest to be drug abuse, the DJ Brandon Block is fronting a new Government anti-drugs campaign.  The results, I feel, are exceptional and you can <a href="http://www.guardian.co.uk/media/video/2009/dec/18/david-mitchell-cocaine-pablo-the-drug-mule-dog">watch it here</a>.  </p>
<p>Everyone has seen a public health campaign which takes the wrong tone or, worse still, could motivate youngsters to do the opposite – after all, adolescence is all about rebellion.    The Brandon Block video should put people off cocaine and congratulations should be given to <a href="http://www.motherlondon.com/">Mother</a>, the agency behind the campaign.  </p>
<p>The only small worry about the message is perhaps it won’t resonate that well with the young because many won’t know Brandon Block, as his career peeked at some point in the nineties.  I remember him and his music ‘wasn’t to my taste,’ but he was a famous self-styled “nutter”, and hopefully the scale of his lifestyle can be put across to those under 30 years of age.   Using the Pablo Facebook campaign I am sure this generational problem can be overcome. </p>
<p>For those of you who are under 30  and don’t remember Brandon Block, then perhaps the following video of him in action at the Brit Awards, is just as strong a message about “Just Saying No.”  Looking back at the clip now, it is both funny and sad, and it is this complex picture of drugs, the highs and the lows, which this campaign gets across so well.  </p>
<p><iframe width="584" height="438" src="http://www.youtube.com/embed/5l3ZVrRS9o4?fs=1&#038;feature=oembed" frameborder="0" allowfullscreen></iframe></p>
<div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.pragencyone.co.uk/blog/online/brandon-block-anti-drugs-message-is-a-win-for-public-health-communications/' addthis:title='Brandon Block Anti-Drugs Message is a Win for Public Health Communications ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></content:encoded>
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		<title>SOCIAL MEDIA AND OPPORTUNISM</title>
		<link>http://www.pragencyone.co.uk/blog/pr-2/social-media-and-opportunism/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=social-media-and-opportunism</link>
		<comments>http://www.pragencyone.co.uk/blog/pr-2/social-media-and-opportunism/#comments</comments>
		<pubDate>Tue, 06 Oct 2009 16:30:13 +0000</pubDate>
		<dc:creator>James Crawford</dc:creator>
				<category><![CDATA[PR]]></category>
		<category><![CDATA[Blog]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Fernando Rizo]]></category>
		<category><![CDATA[gaming]]></category>
		<category><![CDATA[Habitat]]></category>
		<category><![CDATA[Ketchum]]></category>
		<category><![CDATA[Nintendo]]></category>
		<category><![CDATA[PRCA]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Stride Gum]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Uwe Boll]]></category>

		<guid isPermaLink="false">http://jameswdcrawford.wordpress.com/?p=124</guid>
		<description><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.pragencyone.co.uk/blog/pr-2/social-media-and-opportunism/' addthis:title='SOCIAL MEDIA AND OPPORTUNISM '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_button_google_plusone" g:plusone:size="medium"></a><a class="addthis_counter addthis_pill_style"></a></div>Fernando Rizo is the Head of Digital at a PR agency called Ketchum.  I met him today at a PRCA event and he talks a lot of sense.    I am sure he’ll correct me if I get the details &#8230; <a href="http://www.pragencyone.co.uk/blog/pr-2/social-media-and-opportunism/">Continue reading <span class="meta-nav">&#8594;</span></a><div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.pragencyone.co.uk/blog/pr-2/social-media-and-opportunism/' addthis:title='SOCIAL MEDIA AND OPPORTUNISM ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
			<content:encoded><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.pragencyone.co.uk/blog/pr-2/social-media-and-opportunism/' addthis:title='SOCIAL MEDIA AND OPPORTUNISM '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_button_google_plusone" g:plusone:size="medium"></a><a class="addthis_counter addthis_pill_style"></a></div><p>Fernando Rizo is the Head of Digital at a PR agency called Ketchum.  I met him today at a PRCA event and he talks a lot of sense. </p>
<p> </p>
<p>I am sure he’ll correct me if I get the details wrong here, but he is the man behind a campaign in America which saw Stride Gum try to stop German director Uwe Boll from producing film franchises based on video games. </p>
<p> </p>
<p>I think we can all safely say this genre is crap but his films are nothing to lose any sleep over.  To gamers, however, a poor film franchise can kill all that was good and great about their Nintendo-packed-pastime.</p>
<p> </p>
<p>If the petition gets to a million Uwe has said that he will never make another film again.</p>
<p> </p>
<p>The motivation for Stride Gum, of course, was publicity in one of the biggest blogging communities on the internet &#8211; gaming.  And I am sure that there were cinematic reasons too.</p>
<p> </p>
<p>There are more details here:</p>
<p> </p>
<p><a href="http://kotaku.com/388018/uwe-boll-vs-stride-gum">http://kotaku.com/388018/uwe-boll-vs-stride-gum</a></p>
<p> </p>
<p>and here:</p>
<p> </p>
<p><a href="http://stopuweboll.org/">http://StopUweBoll.org</a></p>
<p> </p>
<p> </p>
<p>I not only love this campaign for its simplicity but for the brave way the Stride Gum bit the bullet without fear of a lawsuit.</p>
<p> </p>
<p>It was also fascinating because the case study reaffirmed three key things and gave me a greater focus.  These points were:</p>
<p> </p>
<p>1. Beg, borrow and steal your audience.  In Stride Gums’ case the gaming communities (but don’t do a Habitat and hijack the Iran Elections). </p>
<p> </p>
<p>2. Topicality is king.  Even for corporate blogs topicality, speed of reaction and quick stunts can pay dividends.  You don’t need to have a “wacky” theme like with Uwe Boll. </p>
<p> </p>
<p>3.  Find your niche and rinse it!  Don’t dabble in a Facebook page here, a Twitter account there.  Find one tactic and make it the best out there.</p>
<p> </p>
<p>Visit Fernando’s blog @ http://fernandorizo.typepad.com/</p>
<div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.pragencyone.co.uk/blog/pr-2/social-media-and-opportunism/' addthis:title='SOCIAL MEDIA AND OPPORTUNISM ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></content:encoded>
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		<title>The customer is always right</title>
		<link>http://www.pragencyone.co.uk/blog/pr-2/the-customer-is-always-right/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=the-customer-is-always-right</link>
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		<pubDate>Mon, 07 Sep 2009 10:29:09 +0000</pubDate>
		<dc:creator>James Crawford</dc:creator>
				<category><![CDATA[PR]]></category>
		<category><![CDATA[Currys]]></category>
		<category><![CDATA[Daily Telegraph]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Internal Communications]]></category>
		<category><![CDATA[PC World]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Social Networking]]></category>

		<guid isPermaLink="false">http://jameswdcrawford.wordpress.com/2009/09/07/the-customer-is-always-right/</guid>
		<description><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.pragencyone.co.uk/blog/pr-2/the-customer-is-always-right/' addthis:title='The customer is always right '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_button_google_plusone" g:plusone:size="medium"></a><a class="addthis_counter addthis_pill_style"></a></div>The Daily Telegraph, 5th Sept: Currys and PC World staff to be investigated after abusing customers on Facebook Around 3,000 people have become members of the Facebook discussion group in which past and present employees post messages about customers. Some &#8230; <a href="http://www.pragencyone.co.uk/blog/pr-2/the-customer-is-always-right/">Continue reading <span class="meta-nav">&#8594;</span></a><div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.pragencyone.co.uk/blog/pr-2/the-customer-is-always-right/' addthis:title='The customer is always right ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
			<content:encoded><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.pragencyone.co.uk/blog/pr-2/the-customer-is-always-right/' addthis:title='The customer is always right '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_button_google_plusone" g:plusone:size="medium"></a><a class="addthis_counter addthis_pill_style"></a></div><p><strong>The Daily Telegraph, 5<sup>th</sup> Sept: Currys and PC World staff to be investigated after abusing customers on Facebook</strong><br />
Around 3,000 people have become members of the Facebook discussion group in which past and present employees post messages about customers. Some of the discussion boards were titled &#8220;A******* customers!&#8221;, &#8220;Really Stupid Customers!&#8221; and &#8220;Some customers are really really stupid&#8221; in which customers are branded &#8220;retards&#8221; and &#8220;t****&#8221;. Other discussion boards had names such as &#8220;Chatting up customers&#8221; and &#8220;The sale of goods act (as amended by customers)&#8221; and included posts which said customers deserved a &#8220;punch&#8221; and asked whether staff should be allowed to &#8220;cattle prod&#8221; customers. DSG International, the shops&#8217; parent company, is understood to have launched an investigation into the abuse after some staff posted messages under their real names. </p>
<p style="font-size:10px;"><a href="http://posterous.com">Posted via email</a> from <a href="http://jamescrawford.posterous.com/the-customer-is-always-right">jamescrawford&#8217;s posterous</a></p>
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