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Crisis? What Crisis? We want your crisis PR management tips

Crisis PR management makes or breaks reputations. Get things right and you could win anything from a new-found respect to additional customers. Get things wrong and you could be looking at a basic loss of trust and a sense that you simply don’t know what you’re doing. As well as raising the profile of our […]

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A Job for the Asda Crisis PR team?

Keeping client brands out of the headlines is often as profitable as PR campaigns to secure positive press coverage. With that in mind, this story on the BBC website about the murder of Joanna Yeates made me wonder if the Asda crisis PR team will be jumping into action. Why is this an Asda crisis […]

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Why didn’t John Terry take PR advice? #PR #publicrelations #mufc

http://www.youtube.com/watch?v=hxvrRggOQjo (Gratuitous opportunity to show Moscow penalty miss) The John Terry super injunction story is more proof that celebrities or organisations should turn to PR professionals and not lawyers when dealing with a media crisis. Only public relations professionals have the tools to ensure that a story such as this one can be kept under […]

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Hewlett Packard Computers are Racist?

PR crisis communications is never dull. It is the part of the job that most public relations consultants love, because handling an issue can become a roller coaster ride and practitioners never know what type of crisis they might be presented with. Over the years I’ve worked on my fair share of crises – from […]

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Football fans need a PR agency

The Football Association needs a PR campaign to show that hooliganism is no longer a big problem in England. The reason for my post is that this story of the Italian FA telling Capello that “Hooligan is an English word” annoyed me today. England has an issue with its reputation abroad, one that is no […]

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Ralph Lauren post: an update

I’ve been following the Ralph Lauren advertisement scandal (see previous post: http://jameswdcrawford.wordpress.com/2009/10/07/ralph-laurens-pr-argument-is-a-little-thin/) and today on Boing Boing the following statement appeared:   On Thursday, Polo Ralph Lauren released the following statement about the retouched ad: “For over 42 years we have built a brand based on quality and integrity. After further investigation, we have learned […]

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Ralph Lauren’s PR crisis

Ralph Lauren and blog BoingBoing.net are today at each other’s throats over images used by the fashion brand showing a rather skinny looking model.   The image, Boing Boing claims, has been touched up in photoshop and today on the blog another picture was published showing how a graphic designer had “unworked” the advert to […]

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